Designing and supervising automated car parking: Graduation project of Automation and control engineering technology/ Bui Ngoc Cong Minh; Nguyen Phan Thanh (Supervisor). -- Ho Chi Minh City: Ho Chi Minh City University of Technology and Education, 2024 Call no. : ĐTĐ-51 629.89 B932-M664

Chapter 1 - The supervisor as manager. This chapter presents the following content: The supervisor’s role, obligations and responsibilities, functions of management, theories of people management, managerial skills.

Lecture Supervision in the hospitality industry: Applied human resources (Fifth edition), chapter 2 - The supervisor as leader. This chapter presents the following content: You and your people, the nature of leadership, choosing a leadership style.

Chapter 3 - Equal opportunity in the workplace. This chapter presents the following content: What is diversity? offices of equal opportunity and diversity, equal opportunity laws, developing cross-cultural interaction, increase personal awareness, managing cultural diversity in the workplace, establishing inclusion plans, managing diversity issues positively.

Chapter 4 - Creating a positive work environment. This chapter presents the following content: Employee expectations and needs; motivation; theories of motivation; applying theory to reality: limiting factors; building a positive work climate; focus: the individual; focus: the job; focus: the supervisor.

Chapter 5 - Developing job expectations. This chapter presents the following content: Job analysis, job description, what a good performance standard can do, setting up a good performance standard, implementing a good performance standard.

Chapter 6 - Recruiting and selecting applicants. This chapter presents the following content: The labor market, determining labor needs, legal aspects of recruiting and selection, recruiting, selecting the right person.

Chapter 7 - Teamwork. This chapter presents the following content: Group versus team, the formally appointed team, the informally appointed team, why do people join teams? changing a group into a team, total quality management,...

Chapter 8 - Employee training and development. This chapter presents the following content: Importance of training, who will do the training, how employees learn best, developing a job training program, retraining, orientation, overcoming obstacles to learning.

Chapter 9 - Evaluating performance. This chapter presents the following content: Coaching, essentials of performance evaluation, making the evaluation, the appraisal interview, follow-up, legal aspects of performance evaluation.

Chapter 10 - Discipline and employee assistance programs. This chapter presents the following content: Essentials of discipline, approaches to discipline, administering discipline, termination, special disciplinary concerns, they supervisor’s key role.