SKL006988

Factors afecting job satisfaction of ofice staff a case in Ho Chi Minh city Viet Nam. Giáo viên hướng dẫn: Phan Thi Thanh Hien, sinh viên thực hiện: Nguyen Hang Hoa - Trường Đại học Sư phạm Kỹ Thuật Tp. Hồ Chí Minh, 2020

Fators impacting to root causes of manufacturing defects by fuzzy AHP method: A case of Chang Shin Vietnam: Faculty of high quality training Graduation's thesis of the Industrial Management/Nguyen Mai Thao; Nguyen Phan Anh Huy (Supervisor)--Ho Chi Minh city: Ho Chi Minh city University of technology and education, 2023 Call no.: QCN-24 658.5 N573-T367

The relationship among employee empowerment service quality at THE FCM4 DEPARTMENT AND EMPLOYEE JOB SATISFACTION A CASE STUDY AT BOSCH VIETNAM CO., LTD. Giáo viên hướng dẫn: Nguyen Thi Anh Van, sinh viên thực hiện: Nguyen Thi Kim Ngan - Trường Đại học Sư phạm Kỹ thuật Tp. Hồ Chí Minh, 2025

The relationship among employee empowerment, service quality at the FCM4 department and employee job satisfaction: a case study at Bosch Vietnam CO., LTD: Graduation thesis of the Industrial Management/ Nguyen Thi Kim Ngan; Nguyen Thi Anh Van (Supervisor). -- Ho Chi Minh City: Ho Chi Minh City University of Technology and Education, 2025 Call no. : QCN-24 658.312 N573-N576

Improve internal customer satisfaction with service quality in measurement process of the QMM6 department at Bosch Vietnam CO., LTD: Graduation thesis of the Industrial Management/ Nguyen Huynh Bao Ngoc; Nguyen Khac Hieu (Supervisor)--Ho Chi Minh City: Ho Chi Minh City University of technology and education, 2024 Call no.: QCN-24 658.8343 N573-N576

As the nature of services provided by airlines is a little different to other service industries, additional research is needed to evaluate the service quality of airline services and its effects on customer satisfaction using appropriate dimensions of service quality.

In this study a set of research questions were asked to the respondents to identify the impact of financial literacy on customer satisfaction towards banking services. It was found that level of financial literacy was low among the respondents and there is no significant impact of financial literacy on overall customer satisfaction.

The issue is of importance to address the often raised concerns of differences in working and quality of services provided by public and private sector banks.

The unique aspect of this study is that the researcher made an attempt to identify what are the factor leading to job dissatisfaction and also whether there is lack of affective commitment, continuance commitment and normative commitment that can influence in their job of employees working in select public sector banks in Coimbatore.

The study is to examine customers’ perception of service quality and overall satisfaction in the boutique hotel industry of Kolkata, West Bengal. The perceived service quality of hotel attributes is to be examined and the factor structure of service quality perception is to be determined.

This study aimed to determine the effect of communication, labor standards and the empowerment of job satisfaction in the Business Unit Dolok harvest Ilir PTPN IV. This research was conducted in August 2019.

Lecture "Marketing management - Chapter 4: Creating Long-Term loyalty relationships" presentation of content: Steps in a customer value analysis, establishing value, measuring satisfaction, maximizing customer lifetime value, estimating lifetime value,... And other contents.

Lecture "Marketing management - Chapter 7" presentation of content: Traditional 4Ps extended to cope with today's changing environment, the marketing mix, các phương pháp định giá, people, process, physical environment,... And other contents.

Thuyết trình: An examination of the relationship between service quality dimensions, overall internet banking service quality and customer satisfaction nhằm mục đích sự hài lòng của khách hàng, tổng thể chất lượng dịch vụ internet banking, chất lượng sản phẩm dịch vụ ngân hàng.

Tuyển tập báo cáo các nghiên cứu khoa học quốc tế ngành hóa học dành cho các bạn yêu hóa học tham khảo đề tài: Emergency department patient satisfaction survey in Imam Reza Hospital, Tabriz, Iran